We hope you will be happy with your order but if it is not what you wanted please contact us at firstname.lastname@example.org and return the item, unused, in the original packaging, in perfect saleable condition for a full refund, within 30 days of purchase. If you would like to exchange an item please contact us. We regret that your postage costs cannot be refunded, we can advise on the best way to return your item if you are unsure, (Royal Mail/Post Office prices are very high for items over 2kg). If goods are being returned due to an error on our part or are faulty we can provide a pre-paid returns label. Goods must be returned within 14 days of informing us of the return.
Our returns address is Customer Returns, Designs Emporium, 42 Chelwood Rd, Earley, RG6 5QG